Get In Touch

We are here to help.

Have questions about our deliveries, merchant partnerships, or rider opportunities in Kathmandu? Reach out to our community support team.

Support channels

Tukatuu is operated locally in Kathmandu. Whether you are a customer tracking an order, a merchant needing menu assistance, or a rider seeking dispatch support, choose a dedicated channel.

Email Support

support@tukatuu.com

Phone Hotline

+977-9800000000

Kathmandu Headquarters

Gairidhara, Kathmandu, Nepal

local support promise

We don't outsource operations. Our logistics and customer service teams are located directly in our Gairidhara headquarters, coordinating directly with riders and merchants in real-time.

Send Us a Message

We typically respond to web inquiries in less than 2 hours.